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Your Agreement with LakiBangla Starts Here

Before you open an account or make a deposit via bKash, Nagad, or Rocket, these terms set out what we expect and what you can expect from us. Access depends on your local law and eligible region — please read this before continuing.

Account eligibility appliesLocal payment terms includedSubject to regional lawUpdates notified via account
LakiBangla Your Agreement with LakiBangla Starts Here
HOW WE HANDLE ACCOUNTS

Account Security and Terms Enforcement

We take account integrity seriously. Your wallet details — bKash, Nagad, or Rocket number — are stored securely and only used for transaction matching. We do not share account data with third parties outside what is required for payment processing and compliance. If you believe your account has been accessed without your consent, contact support immediately so we can lock the account and review recent wallet activity.

Wallet Verification

Every deposit and withdrawal is matched against your registered wallet number. This step protects you from unauthorised transactions and keeps your account balance accurate.

Account Data Retention

We retain account data for as long as your account is active and for the period required under applicable rules. You can request a data summary through support.

Terms Update Notice

When we update these terms, we notify you through your account dashboard before the changes go live. Continued account use after the notice date means you accept the updated terms.

Dispute and Access Requests

To request a terms review, account access change, or wallet data query, contact support with your registered wallet number and a description of your request.

TERMS SUPPORT CONTACT

Questions About Your Terms or Account

If any part of these terms is unclear, or you want to raise a dispute about your account, wallet transaction, or access status, our support team is reachable through the channels below. We aim to respond to terms-related queries within one business day.

Live Chat Reach us via live chat from your account dashboard for terms queries, wallet disputes, or account verification questions.
Email Support Send detailed terms or account queries to our support email. Include your registered wallet number so we can locate your account quickly.
Account Help Centre The Help Centre inside your account covers common terms questions — eligibility, wallet rules, and what happens during a suspension review.

Common Questions About LakiBangla Terms

These are the questions we get most often about how our terms work in practice — covering eligibility, wallets, and what happens if something goes wrong.

Accounts are open to individuals in eligible regions where access is permitted under local law. If you are unsure whether your location qualifies, check the eligibility section in our Help Centre.

The core terms apply to all accounts. Specific wallet rules — for bKash, Nagad, or Rocket — explain how deposits and withdrawals work for each method, but the account terms themselves stay the same.

If your bKash, Nagad, or Rocket number changes, contact support before making a withdrawal. We verify withdrawals against your registered wallet, so updating this detail is required before funds can be released.

No. We notify all active account holders before any terms update takes effect. The notice appears in your account dashboard, giving you time to review the changes before they apply to your account.

Raise a dispute through live chat or email support. Include your registered wallet number and the specific transaction or account action in question so the team can review it against your account record.

We retain account data for as long as your account is active and for any period required under applicable compliance rules. To request a summary of the data we hold, contact support directly.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.